/ Kitzee /About

Best review platform for home owners in Thailand

Kitzee is a free platform to help home owners find top-reviewed and verified home service providers for construction and home improvement

How to Use Kitzee

  • Register

    To participate on the Kitzee website you need to be a registered user. We want to make sure our members are real persons and all information shared on our platform is genuine and trustworthy. That’s why we will verify your information before letting you create a profile.

  • Present

    With better and more detailed information companies can build trust among potential customers. The initial effort a service provider spent on creating a meaningful profile will pay back by generating more leads. Of cause, providing excellent services will help to grow your reputation and ranking score.

    Promoting a corporate brand and finding new customers can be a cost-and time-intensive challenge for companies. Due to the unique approach, Kitzee helps to reach more customers than any other listing in Thailand. The user-generated feedback makes our business directory valuable as positive reviews make it 80% more likely that page visitors turn into paying customers.

  • Search

    Businesses and users from all over Thailand are presented on Kitzee, which means you can find customers and companies in all geographical areas. The initial search setting will depend on your registered location.

    But you can select any area in Thailand. We use Artificial Intelligence to help you determine the exact business category that you are actually looking for. Either pick one of our main categories, or just use the search field to type your request.

  • Find

    Home owners are looking for reliable information about companies helping with their next construction or renovation project. Kitzee helps you to find the top performers. The conversion rate of turning visitors into paying customers is significantly higher on Kitzee because users trust the integrity of information presented in our ratings. While a good conversion rate of an individual home pages is mere 1.4%, a good ranking on Kitzee can boost that to 12%.

  • Collect

    Any search result that you want to analyze more in detail can be saved in your individual list of favorites. This way you can always come back to check and compare before making a decision about a contractor.

  • Review

    Leave a structured review for a company that you found on Kitzee or create a new company profile for any business not represented on the platform yet. Every review requires proof for an actual business connection between reviewer and service provider. All contributions will be checked by our Integrity Analysts to ensure that the ratings follow our standards.

  • Connect

    Due to our unique relationship with the คนดีไซน์ Facebook group you have access to Thailand’s biggest and most important support community to share information about design, architecture, construction, and renovation. Group members will help with a lot of helpful answers.

Main Website Features

Social Reach

Present

Companies show their competences and expertise online directly to the right target audience.

Searching

Search

Home Owners look for top rated service providers all over Thailand for their next project.

Contact Form

Review

Users share experience with service providers in past projects. Kitzee is the place where we collect structured ratings of past company performance.

Chat

Contact

Home Owners can directly contact companies on Kitzee to discuss their project plans. Because we have no financial in any transactions, the process is open and transparent for both sides.

Community Standards and Guidelines

To put it simple:

  • If you act with maturity and consideration for other users, you should have no problems.
  • Don’t be unpleasant. Demonstrate and share the intelligence, wisdom and humor we know you possess.
  • Take some responsibility for the quality of the reviews which you are providing. Help make the Website an intelligent place for useful information, and it will be.

We have simple guidelines that we expect all participants to follow in order to ensure a positive and respectful environment for everyone. Moderation decisions by site administrators will be based on these corners tones.

We welcome open debate and dissent, but personal attacks, persistent trolling, and mindless abuse will not be tolerated. We focus on providing useful and honest reviews to maintain Kitzee as an inviting space.

We acknowledge criticism of the user reviews and content we publish but will not allow misrepresentation of the Company and our users to be published on our Website. For the sake of robust debate, we will distinguish between constructive, focused argument and smear tactics.

We understand that users feel passionate about their home improvement topics. But we reserve the right to remove content that others might find offensive or threatening. Please respect other people’s views and beliefs and consider your impact on others when making your contribution. If you would like to suggest a factual correction, please contact our support desk.

While we encourage open exchange on topics you are enthusiastic about, we may redirect or limit conversations that become heated and divisive due to deep-seated biases or generalizations. we do ask users to find ways of sharing their views that do not feel divisive, threatening or toxic to others.

We will not tolerate racism, sexism, homophobia or other forms of hate-speech, or contributions that could be interpreted as such as determined. We recognise the difference between criticising a particular service provider, organisation, or company and attacking individual people based on their race, religion, sex, gender, sexual orientation, disability or age.

We will not accept or remove any content that may put us in legal jeopardy, such as potentially libellous or defamatory postings, or material posted in potential breach of copyright.

We will not accept or even remove any posts that are obviously commercial or otherwise spam-like. Our aim is that this site should provide a space for people to share personal experience and interact with our content and each other, and we actively discourage commercial entities passing themselves off as individuals, in order to post advertising material or links. This may also apply to individuals or organisations who frequently post irrelevant content, unauthorised advertising, or external links without adding substantively to the quality of the information on the Kitzee website. All participants can help us achieve a positive spirit by notifying us of potential problems and helping each other to keep conversations inviting and appropriate.

Keep your comments on topic. If you contribute something that is unrelated to the original review, it may be removed in order to keep the information on track. We discourage commercial entities posing as individuals to advertise or share irrelevant content or links. Let's keep the discussions meaningful and notify us if you spot any potential problems.

Words may be misunderstood, so try to be clear about what you are saying and expect that people may understand your contribution differently than you intended. Remember that text isn’t always a great medium for conversation: tone of voice (sarcasm, humour and so on) doesn’t always come across when using words on a screen. You can help to keep the Website areas open to all view points by maintaining a reasonable tone, even in unreasonable circumstances.

The platform is ours, but the reviews belong to all users. We want this to be a welcoming space for intelligent and honest reviews, and we expect participants to help us achieve this by notifying us of potential problems and helping each other to keep conversations inviting and appropriate. If you spot something problematic in review areas or profiles, please report it. When we all take responsibility for maintaining an appropriate and constructive environment, the quality of the debate improves, benefiting everyone.

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Company

Every innovation starts with a flop. Home owners ourselves, we turned to the internet in search of information about reliable contractors for construction and renovation related projects in Thailand. And we found–nothing. The Web is just full of advertising, false promises, or fake reviews. And, of cause, dominated by tons of negative stories about failed projects and problems with contractors. That’s why we decided to put together our efforts to create something new to help home owners and companies alike. Bringing good people together for the benefit of the society in Thailand. Focus on those companies who satisfy customers, support good business practice. Of cause, we also want to make sure to find the right contractors for our future projects here. Kitzee is created to be used for the greater good and never evil. It is intended to support both home owners and entrepreneurs, and all people creating value in the industry of architecture, construction, and renovation. With that in mind, we attempt to remove all constraints and roadblocks–mainly incorrect or incomplete information, complex search and ridiculous pricing. We put our users first. We put trust first. We’ve got your back.

Our values and culture

Our core values are: Trust, Reliability, Independence.

Choosing Kitzee means using a dependable platform that is founded on these simple principles of transparency, honesty, and integrity to provide only benefits. We are dedicated to building long-lasting relationships with our users, and believe that by being independent, we can provide our customers with the best possible information. We believe in open communication, and we strive to exceed your expectations every step of the way.

We are proud of our open culture that attracts a diverse group of people who have the opportunity to improve their skills by working closely with customers to deliver amazing service experience. Together we are working together for happy home owners and successful companies in Thailand.

Kitzee promotes creativity and innovative thinking

We value the diversity of skills and personalities among our members. We acknowledge that each of our platform participants is different. By working together, we can achieve goals greater than what we can individually. We welcome and invite you to join us in our mission to become the leading company review platform in Thailand.

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Vision

Kitzee creates happiness by establishing reliable connections betweenconsumers and companies.

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Mission

Kitzee connects home owners with reliable contractors to design their dream home and empowers companies to fuel business growth through enhanced reputation.

Affiliated Facebook Group

With 1.2 million members and almost 10 million views each month,คนดีไซน์is Thailand’s most relevant Facebook group that is fully committed to support its members with help and advice related to design construction and renovation. That is where the idea for Kitzee is originating from. Every day members were looking to get reliable information about trustworthy companies.

With Kitzee we have created a place where such reliable company reviews will be shared. คนดีไซน์ remains the place where you can discuss ideas and find advice.

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Kitzee Relevance

Kitzee is serving two major user groups very successfully:

Home Owners and Companies from construction and renovation industry.

Home Owners helping each other with reliable reviews about companies they were having business with. The best way to find a project partner is by such personal recommendation. Where else can you go and find such eliable information?

Our aim is to make home owners happy.

Companies can present their expertise and build a positive reputation by collecting good ratings. Kitzee is helping to grow the business of outstanding companies that live up to their customer expectations. And those companies who are not yet top performers get the chance to improve their service based on the open feedback from customers our website.

Ultimately, any crooked companies will lose business because of their negative performance. Is it bad that Kitzee is helping to prevent scammers from doing business?

Our aim is to support good business performance.

What’s coming next?

Kitzee is still a young company, but we are definitely looking to expand in the future. We have many ideas how to further help Home Owners and Companies in the construction and renovation business in Thailand.

To be honest, we started with zero borrowed capital when we decided to take this project off the ground. We are a bootstrapped enterprise which grows when more members are signing up and actively using our platform.

Currently, we are not talking to any investors although that could help us accelerate our expansion in the future. We firmly believe that a key to grow our business and continue to help both Home Owners and Companies in Thailand is by being able to remain independent of any external influence.

How We Compare

Pretty simple:

We are better because every review on Kitzee is verified and Kitzee does not sell any services.

Kitzee was founded as an independent and reliable source of information. We are more strict than other webpages about this aspect. We don’t want “to sell you anything”. That’s why users trust the reviews and information on our website more than other sources.

Today, company reviews can be created with AI. Such content is published without verification and is simply worthless. The information cannot be trusted anymore. 50% of internet users are sure that they have seen such fake reviews on major internet pages.

Other business directories on the internet are trying to sell the services they are offering on their pages. But there is absolutely no guarantee for quality.

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Why?

Home owners will invest around 560 billion THB in construction and renovation related projects in Thailand in 2023. A total of 2.7 million workers are employed in the construction industry. [source: Statista Research Department]. How are you supposed to find the best in the industry

Kitzee is now here to help you make the right choice. We are the ultimate review destination. Don’t make a decision without checking on www.kitzee.agency.

Kitzee Reviews Are Authentic, Reliable and Local

What sets Kitzee reviews apart is the fact that we have Artificial Intelligence and an entire team dedicated to ensuring the integrity of home owners’ honest reviews posted on site. All reviews, positive, negative or somewhere in between undergoing the exact same moderation process. We know 98% of Thai home owners search for reliable reviews before hiring so we take our approach seriously so that you can feel confident hiring based on the reviews you read on our website.

We encourage you to write your review after the completion of any home improvement project, no matter how big or small, to contribute to our community and empower homeowners using your experiences with pros.

Your information matters - share your experiences on our review site.

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Successful projects start with Kitzee:

Customers get their home projects done right the first time with our trustworthy contractor reviews.

Companies grow their business with a strong reputation build by satisfied customers and excellent references.

Sign up today to enjoy the benefits of Kitzee.